This page introduces a practical resource for managers supporting grief in the workplace. Whether you are guiding a colleague through bereavement, responding to a sudden loss or preparing your team with compassionate tools, the Manager’s Toolkit is here to help.
What’s Included in the Manager’s Grief Toolkit
Four short, practical training videos to guide managers through grief-related conversations
Subtitles available on all videos for accessibility
A downloadable PDF guide to accompany each video
A 1-page resource: Immediate Manager Steps After a Sudden Death
Optional feedback form for reflections or follow-up support
Each video can be used on its own, but together they support a culture where people feel able to talk about grief openly and receive the care they need at work.
Think of this as a Grief Support 101. It offers a clear and steady starting point that can be used in the moment, as an event is unfolding. Like a lifebuoy, it is designed to help you stay grounded and respond with care when it matters most.
Scroll down to see a description of each of the four videos included
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PDF Coming Soon
Toolkit Companion PDF (Downloadable Guide)
This single PDF brings together key points from all four videos, including suggested phrases, space-holding techniques, tips for managing grief-related challenges, and a quick-reference checklist for sudden death scenarios.
It’s ideal for printing or saving to refer back to when a colleague is affected by loss.
Video #1 Coming Soon
What To Say (and What Not To Say)
This video explores how to approach a grieving team member with care and confidence. It includes simple, compassionate phrases to help you open a conversation, as well as common well-meaning comments that can do more harm than good. A practical guide for those who want to offer support without overstepping.
Video #2 Coming Soon
How to Hold Space as a Manager
What does it mean to 'hold space' for someone at work? This video looks at how managers can support without rushing to fix, problem-solve or minimise emotion. It introduces calm, grounded strategies to help you create a safe and respectful environment when someone is grieving.
Video #3 Coming soon
Supporting Staff After the Sudden Death of a Colleague
This session offers guidance on what to do in the days and weeks following the unexpected death of a colleague. It covers how to communicate sensitively, plan support with HR, and acknowledge the loss with dignity. Designed to help you balance compassion with practical leadership.
Video #4 Coming Soon
Understanding the Impact of Suicide in the Workplace
This video focuses on the specific challenges that arise when a colleague or loved one dies by suicide. It explains the ripple effects this can have on teams and how to respond with care. Aimed at helping managers navigate stigma, shock and long-term emotional impact with sensitivity.
Want to stay in the loop?
Subscribe for updates on new grief training resources, course launches and practical tools for managers.
Explore More Resources for Team-Wide Grief Awareness
While the Manager’s Toolkit is designed specifically for leaders, these additional resources support a broader, team-wide approach to grief in the workplace.
Why Grief Training Matters
A wider look at the role of grief awareness across organisations and how compassionate culture benefits everyone.
Upcoming Webinars & Events
Join live sessions designed to support workplace wellbeing and inclusive grief literacy at all levels.
Introductory Grief Awareness Course
A short, practical session designed for entire teams. Helps staff understand how grief may show up at work — and how to respond sensitively.
Podcast: Navigating Life After Loss
Thoughtful conversations on grief, healing and support — suitable for both individuals and teams looking to deepen their understanding.
